Privacy Policy

Effective Date: Jul 28, 2021

We collect the following categories of information when you use our Services, including in connection with our provision of legal information, counseling, or representation to you:

• Information you provide directly to us.
  • Contact Information, including name, email address, telephone or mobile phone number, address;
    Legal Service Intake Responses, including any personally identifiable information you provide in describing your questions for our in-language helpline team (e.g., your physical characteristics or description, educational or professional information, employment, employment history, marital status, date of birth, age, gender, gender identity, gender expression, race, color, national origin, sex, sexual orientation, religious creed, genetic characteristics, ancestry, mental disability, physical disability, medical condition, military/veteran status];
  • Geolocation data;
  • Transaction and Billing Data, including credit card number, expiration date, and credit card security code, where needed to complete a donation transaction, billing address, and transaction history; and
  • Correspondence you send to us.
• Information we collect automatically. We collect internet, electronic activity, and other information automatically from the devices and browsers that you use, including your device type; Internet protocol (IP) address; device identifiers, probabilistic identifiers, and other unique personal or online identifiers; time zone setting and location; browser type and version; operating system and platform; Internet service provider; pages that you visit before and after using the Services; the date and time of your visit; information about the links you click, pages you view, and other information about how you use the Services; the technology on the devices you use to access these Services; and standard server log information. If you or your device experiences an error, we collect information about the error, the time the error occurred, the feature being used, the state of the application when the error occurred, and any communications or content provided at the time the error occurred. Consistent with your mobile device or app permissions, we also collect geolocation information (including geolocation information derived from your GPS, IP address, and other device information).

We also receive the categories of information described above from other sources, including from users of our Services, government entities that make information publicly available, entities that sell data, and third-party services and organizations. For example, if you access any social media or similar services through the Services to login or to share information about your experience on our Services with others, we may collect information from these third-party services.

Without this information, we are not able to provide you with all the requested services, and any differences in services are related to your information.

We may aggregate or de-identify the information described above. Aggregated or de-identified data is not subject to this Privacy Policy.

We use and otherwise process each of the categories of information identified above for the following purposes:

• To provide you with the information and services that you request from us; to allow you to participate in interactive features of our Services, when you choose to do so; and to manage our relationship with you, including providing you with the information and services that you request from us, and notifying you about changes to our terms or privacy policy.
• To make suggestions and recommendations to you about things that are similar to those that you have enquired about or may otherwise be of interest to you, or to send promotional materials from us or by our affiliates and trusted business partners.
• To improve our Services and to ensure that content is presented in the most relevant and effective manner for you and for your device; to administer our Services, including troubleshooting, data analytics, testing, research, statistical and survey purposes; to keep our Services, organization and users safe and secure; to comply with applicable laws and regulations; and to protect or exercise our legal rights or defend against legal claims.

Where legally required and we have no other valid legal basis to process your information, we will obtain consent (for example, to provide you with marketing information or share information with third parties), which may subsequently be withdrawn at any time by contacting us. Withdrawing consent does not affect the lawfulness of processing based on consent before it is withdrawn.

Where we need to collect information by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with services). In this case, we may cancel the service you have with us.

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

• Authorized third-party vendors and service providers. We share your information with third-party vendors and service providers that provide services to us for a variety of purposes, such as billing, payment processing, customer service, email deployment, advertising and marketing (including counting ad impressions, verifying positioning and quality of ad impressions, ensuring compliance with industry standards and specifications, ad delivery, reporting, personalization, audience segmentation, and analytics), security and performance monitoring, maintaining or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, research, data hosting, auditing, and data processing.
• Corporate affiliates. We may share your information with our corporate affiliates.
• Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a website, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
• Legal purposes. We may disclose information to respond to subpoenas, court orders, legal process, law enforcement requests, legal claims or government inquiries, and to protect and defend the rights, interests, safety, and security of AJLA, our affiliates, users, or the public.
• With your consent. We may share information for any other purposes disclosed to you at the time we collect the information or pursuant to your consent.

If you access third-party services — such as social media services and third-party single-sign on tools — through the Services, these third-party services may be able to collect information about you, including information about your activity on the Services, and they may notify your connections on the third-party services about your use of the Services, in accordance with their own privacy policies.

If you choose to engage in public activities on the Services, such as sharing your stories with us in connection with our Demographic Research Project site or making notes for display on our donor page, you should be aware that any information you share there can be read, collected, or used by other users of these areas. You should use caution in disclosing information while participating in these areas. We are not responsible for the information you choose to submit in these public areas.

AJLA does not, and will not without consent, sell your information to third parties. AJLA does permit third parties to collect the information described above through our Service and discloses such information with third parties for the purposes as described in this Privacy Policy. The information practices of these third parties are not covered by this Privacy Policy.

When you use our Services, we and our third-party vendors (such as 1) Google Analytics, see their policy here; 2) Network for Good, see their policy here; and 3) classy.org) use cookies, pixel tags, local storage, and other similar technologies (collectively, “cookies”). Cookies are small file placed on the hard drive of your computer that collect information from your browser or device.

The following types of cookies are used on our Services:

• Essential cookies – These cookies enable you to use our Services. These cookies are essential to enable you to browse our Services and use certain features. Disabling them may prevent you from using certain parts of the Services. Without these cookies, certain services such as our websites cannot be provided. These cookies also help keep our Services safe and secure.
• Preference cookies – These cookies store information such as your preferred country and language selection, login data and website preferences. Without these cookies, our Services may not be able to remember certain choices you’ve previously made (such as a saved country / language preference) or personalize your browsing experience by providing you with relevant information. These cookies can also be used to recognize your device so that you do not have to provide the same information more than once.
• Performance cookies – These cookies collect information about how you use our Services such as which pages you visit regularly, which device and/or website you come from, and any error messages that appeared during your use of the Services. These cookies are used to provide you with a high-quality experience by doing things such as tracking page load, site response times, and error messages.
• Content cookies – These cookies gather information about your use of our Services so we may improve your experience and provide you with more relevant content on our Services and elsewhere online and across your devices. They are also used to gather feedback on user satisfaction through surveys. They remember that you’ve visited our Services and help us understand usage of our Services. Some of these cookies are from third parties that collect information about your use of our Services in order to provide us with services advertising (on our Services and elsewhere, across your different devices) based on your online activities (so-called “interest-based advertising”) on our Services and elsewhere online, across your different devices, namely:

Do-Not-Track Signals and Similar Mechanisms. Some mobile and web browsers transmit “do-not-track” signals. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not take action in response to these signals

Please read the next Section (“Your Rights and Choices”) for information on how to manage cookies.

Personal Information Collected Through Cookies
We use the personal information collected through cookies for the purposes specified above (including in the Section “Use of Information and Purpose of Data Processing”). For those cookies where we ask for your consent to deploy them, we also rely on consent as the legal basis for processing personal information collected through those cookies.

If you become aware of changes or inaccuracies in your information, you should inform us of such changes so that the information may be updated or corrected. If you wish to update information submitted via the In-Language Helpline Submission Form, you may do so by resubmitting the form at https://www.ajsocal.org/legal-victim-help/in-language-helpline-form You may also contact the Asian Americans Advancing Justice Southern California communications team via email at info@ajsocal.org.

You may be able to refuse or disable cookies by adjusting your web browser settings. Some browsers have options that allow the visitor to control whether the browser will accept cookies, reject cookies, or notify the visitor each time a cookie is sent. Because each web browser is different, please consult the instructions provided by your web browser (typically in the “help” section). With regards to some of the popular browsers you can find more information by clicking on the following relevant links: Google Chrome; Microsoft Edge; Mozilla Firefox; Microsoft Internet Explorer; Opera and Apple Safari.

Where required by law, we will present you with a cookie banner the first time you visit our website that explains what type of cookies we use and which asks your consent for some of the cookies. You also may be able to control our collection and use of your location information through your mobile device or app settings.

We maintain reasonable security measures to safeguard information from loss, theft interference, misuse, unauthorized access, disclosure, alteration, or destruction. We also maintain reasonable procedures to help ensure that such data is reliable for its intended use and is accurate, complete, and current. You should understand that no data storage system or transmission of data over the Internet or any other public network can be guaranteed to be 100 percent secure, accurate, complete, or current. Please note that information collected by third parties may not have the same security protections as information you submit to us, and we are not responsible for protecting the security of such information.

If you have any questions about this Privacy Policy or our practices, please contact us via info@ajsocal.org